Acceptable Use Policy (AUP)

This Acceptable Use Policy applies to your use of the postal.ID platform, APIs, and Site.

1. Prohibited activities

You must not use postal.ID to:

• violate any law or regulation (including data protection, marketing rules, sanctions laws);
• send unlawful, deceptive, or abusive communications;
• engage in harassment, discrimination, or threats;
• upload or transmit malware, exploit vulnerabilities, or attempt unauthorized access;
• scrape, probe, or reverse engineer the platform except where expressly permitted by law;
• use the platform to verify individuals without a lawful basis and appropriate notices/consents.

2. Verification-specific restrictions

You must not:

• submit data you do not have the right to use;
• impersonate another party;
• attempt to "test" addresses or phone numbers at scale (enumeration);
• submit children's data unless lawful and necessary and you have required authorizations.

3. Enforcement

postal.ID may suspend or terminate access for AUP violations, suspected fraud, or to comply with law.

4. Reporting abuse

Report suspected abuse to [SECURITY@POSTAL.ID].